Protip: Anniversary Follow-up

Early on I used to compartmentalize performances and events into separate categories. They were divided by the companies that hired me for corporate events, small recitals, and couples who hired me for their wedding. I viewed myself as a guitarist who just so happens to play weddings, and thought of the different events as a separate life in comparison to my “serious” performances.

What I realized was that one great way to keep in contact with past clients and get them to come to your next concert is to follow up via email. I don’t recommend blindly adding everyone to your email list, as most of the time it will feel spammy and end up in the trash folder. However, always follow up immediately after a gig with a short “thank you” email.

For weddings you can take this one step further. I’ve found that the thoughtful gesture of emailing the bride/groom on their first anniversary to be a HUGE success. Simply wish them a happy first anniversary and remind them how much fun you had playing for their big day. Ask them what their plans are for the future and in a sentence or two, let them know about your upcoming CD or concert. This is a great way to stay in touch and I’m sure they’d love to hear you play again – after all, you did play for their Big Day!

This demonstrates professionalism, friendliness, and thoughtfulness all in one short email. I’ve even mailed a free CD to a bride’s mother completely out of the blue. The result was she mailed me a surprise bottle of wine and referred me to another couple who is getting married. In order to use this successfully, it will require you to be a bit more established and be at least a year into the game. It’s crucial to have this level of commitment because eventually, you will soon have just as many anniversary emails to send as you will for new bookings.

Hope this helps – how do you keep in touch with past clients?

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